Free worldwide shipping on all orders!

Shipping policy

Processing Time

Orders are processed and shipped within 1–2 business days.
A confirmation email will be sent once your order is placed, followed by a shipping confirmation with tracking details.

Shipping Options & Delivery Times

Standard Shipping: Arrives in 5–9 business days after shipment.
Express Shipping: Arrives in approximately 2 business days after shipment.
Delivery times are estimates provided by the carrier and may vary due to location, shipping method, or external factors.
Shipments to U.S. territories (e.g., Guam, Puerto Rico) may take longer.

Shipping Costs

Standard Shipping: Free on orders over $59.95.
Flexible Plan Subscribers: Free shipping on all orders.

Tracking

Tracking details are provided via email once your order ships.
Carriers used: UPS, USPS, and DHL.
Delivery updates after dispatch are managed directly by the carrier.

Delivery Issues

If tracking stalls for several days, contact the carrier with your tracking number.
If delivery fails (e.g., address errors), please contact the carrier to arrange redelivery.

Lost or Stolen Packages

Once marked as delivered by the carrier, responsibility for lost or stolen packages lies with the carrier.
Customers may need to file a claim directly with the carrier.

International Shipping

Shipping is available to select international destinations.
Customers are responsible for any applicable customs duties, taxes, or import fees.
Delivery times vary by location and customs clearance.
Some regions restrict the import of dietary supplements—check local regulations before ordering.

Address Accuracy

Customers are responsible for providing a correct and complete shipping address.
We are not responsible for delays, losses, or additional costs caused by incorrect addresses.

Customer information

Statement

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Information on the Lunara site is provided for informational purposes only. It is not a substitute for medical advice from your doctor or other healthcare professional. You should not rely on this information for diagnosing or treating a health condition, or for prescribing any medication. If you have or suspect you may have a medical condition, please consult your regular healthcare provider.

Food supplements are not a replacement for a balanced diet or a healthy lifestyle. Do not exceed the recommended daily intake. Keep out of reach of children. Consult your doctor before use if you are taking medication or have a medical condition. Lunara is not suitable for individuals under 18 years of age, for pregnant or breastfeeding women, or for those with low blood pressure or taking medication to lower blood pressure. It is also not recommended for people with severe liver or kidney conditions, or for those taking sedatives or antidepressants.

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